What is the total delivery time for my order?
All orders are processed in 1-2 business days. For large parcels, processing time may extend up to 4 days. Orders are not processed during weekends.
The estimated delivery time of your order depends on the shipping method that you choose during checkout.
Here are the shipping charges and speed of delivery for domestic deliveries:
|Shipping Method||Shipping cost||Delivery Estimate|
|Standard Shipping US||5.99||7-13 business days|
|Standard Shipping UK||£3.99||7-13 business days|
|Standard Shipping EU||€5.99||7-13 business days|
Delays might occur during peak season.
Which locations do you deliver to?
We ship all orders to anywhere in the United States, United Kingdom and Europe.
How do I check the status of my order?
You will receive email notifications from time to time. You may also track your order status on our Order tracking page.
What should I do if the tracking number I receive is not working?
We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, we recommend you try tracking with order number. Alternatively, you may contact our customer service team.
What can I do if I don’t receive my order?
If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.
What should I do if I receive a damaged item?
Contact our support and send us a picture of the damaged product. Once your request is received and validated, we will prepare a new order for you.
What duties and taxes apply?
Shipping costs for international orders will include international taxes, duties and value-added tax. At the time of checkout, the final order cost will reflect these charges.
How can I return the item?
For the return of your packages, contact our support to receive easy and clear instructions.